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Wholesaler Onboarding

Complete guide for cannabis wholesalers and distributors to get started with ReUp.

Overview​

As a wholesaler on ReUp, you can:

  • List your product catalog for retailers to browse
  • Receive and fulfill orders from verified retailers
  • Manage inventory and availability
  • Track deliveries and logistics
  • Build relationships with retail partners

Account Setup​

1. Business Verification​

  1. Submit your application at sales@reup.com
  2. Provide required documentation:
    • State distribution license
    • Business registration
    • Insurance certificates
  3. Complete background verification
  4. Receive account activation

2. Configure Your Business Profile​

  1. Go to Settings > Business Profile
  2. Enter:
    • Company name and logo
    • Business description
    • Contact information
    • Delivery areas served
  3. Set your payment terms (Net 15, Net 30, COD)

Product Catalog​

Adding Products​

  1. Navigate to Catalog > Products
  2. Click Add Product
  3. Enter product details:
    • Product name
    • Category (Flower, Concentrates, Edibles, etc.)
    • THC/CBD content
    • Unit size
    • Wholesale price
  4. Upload product images
  5. Click Save

Bulk Import​

For large catalogs:

  1. Go to Catalog > Import
  2. Download the CSV template
  3. Fill in your product data
  4. Upload the completed CSV
  5. Review and confirm import

Pricing Tiers​

Set up volume-based pricing:

  1. Go to Catalog > Pricing Rules
  2. Create pricing tiers:
    • Standard pricing (1-10 units)
    • Bulk pricing (11-50 units)
    • Wholesale pricing (50+ units)
  3. Apply to individual products or categories

Inventory Management​

Updating Availability​

Keep your inventory current:

  1. Go to Inventory > Availability
  2. Update quantities for each product
  3. Set low-stock alerts
  4. Mark items as out-of-stock if needed

Batch/Lot Tracking​

For compliance, track batches:

  1. Go to Inventory > Batches
  2. Create batch records with:
    • Batch ID
    • Harvest/Production date
    • Test results
    • METRC manifest numbers
  3. Link batches to products

Order Management​

Receiving Orders​

When a retailer places an order:

  1. You'll receive an email notification
  2. View order details in Orders > Pending
  3. Review order items and quantities

Processing Orders​

  1. Click Accept Order to confirm
  2. Pick and pack the order
  3. Generate shipping labels/manifests
  4. Mark as Shipped when dispatched

Order Statuses​

StatusDescription
PendingAwaiting your review
AcceptedOrder confirmed, preparing
ShippedOrder dispatched
DeliveredOrder completed
CancelledOrder cancelled

Delivery & Logistics​

Fleetbase Integration​

For integrated delivery management:

  1. Go to Integrations > Fleetbase
  2. Connect your Fleetbase account
  3. Configure delivery zones
  4. Assign drivers to orders

Manual Delivery​

If managing delivery yourself:

  1. Print delivery manifests
  2. Update order status manually
  3. Capture proof of delivery

Compliance​

METRC Compliance​

  1. Ensure all products have METRC package IDs
  2. Generate transfer manifests for each delivery
  3. Report transfers within required timeframes
  4. Maintain accurate chain-of-custody records

Documentation​

Keep these documents on file:

  • Product test results (COA)
  • METRC manifests
  • Delivery receipts
  • Return authorizations

Analytics​

Track your performance:

  • Sales Volume: Total orders and revenue
  • Top Products: Best-selling items
  • Retailer Activity: Active vs. dormant accounts
  • Delivery Performance: On-time delivery rate

Access at Analytics > Dashboard

Support​